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PGW has introduced a new and improved PGW My Account customer portal. You must re-register your PGW My Account and create a new username and password to view your bill. Re-register here.  Hide

Coronavirus: Latest Updates

In response to COVID-19 we are taking precautionary actions to mitigate exposure and reduce the impact of the novel coronavirus (COVID-19) on our customers and employees. We remain committed to providing safe and reliable service to our customers, and we are doing our part to protect the communities where we live and serve. We do not anticipate any service disruption to our customers at this time. Read More  Hide

Smell Gas? (215) 235-1212

Our Locations

Effective Monday, March 16, 2020, PGW has closed all five PGW Customer Service Centers until further notice.  We apologize for any inconvenience this may cause. Please visit PGW’s Ways to Pay page to learn the many remaining ways to pay your PGW bill.


Office Location Days Open Hours Open

Frankford: 4410 Frankford Ave.

Tues, Thurs, Fri 9 a.m. – 5 p.m.
Germantown: 212 W. Chelten Ave. Tues, Wed, Fri 9 a.m. – 5 p.m.
North Philly: 1337 W. Erie Ave. Mon, Wed, Thurs 9 a.m. – 5 p.m.
South Philly: 1601 S. Broad St. Mon, Wed, Thurs 9 a.m. – 5 p.m.
West Philly: 5230 Chestnut St. Mon, Tues, Wed, Fri 9 a.m. - 5 p.m.
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