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PGW has introduced a new and improved PGW My Account customer portal. You must re-register your PGW My Account and create a new username and password to view your bill. Re-register here.  Hide

Coronavirus: Latest Updates

In response to COVID-19 we are taking precautionary actions to mitigate exposure and reduce the impact of the novel coronavirus (COVID-19) on our customers and employees. We remain committed to providing safe and reliable service to our customers, and we are doing our part to protect the communities where we live and serve. We do not anticipate any service disruption to our customers at this time. Read More  Hide

Smell Gas? (215) 235-1212

Start/Stop Service

Service Turn ON/OFF

New to the area? Moving out? You can now turn your natural gas service on online.

Turn On Gas Service


If you are setting up natural gas service at a location that has no meter know these steps.


To turn service off online, you must click the button below and log in to your account or sign up to be a My Account customer.

Turn Off Gas Service

Before You Move …

Be sure to notify PGW at (215) 235-1000 at least seven days before the shutoff  or transfer to avoid unnecessary costs. You are responsible for gas used at the property until PGW can access your meter to shut it off.

A note for landlords: If you are requesting a gas shutoff for a tenant, download and submit a notarized Voluntary Discontinuance Form with the required signatures of all your tenants.


Request a Meter Reading

To request a meter reading from PGW call (215) 235-2244. Be sure to write down your meter number before giving us a call.

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