LIHEAP
LIHEAP is closed. The program will re-open in Fall 2024.
DID YOU KNOW: PGW offers additional programs to assist in heating costs? Click here for more info.
More information on LIHEAP is available on our Frequently Asked Questions.
Crisis Assistance
Crisis Assistance is a federal grant that is awarded to income-eligible customers who are either without utility service or have received a 10-day shut-off notice. Customers can apply for both Crisis Assistance and LIHEAP benefits at the same time. The application for Crisis Assistance opens on November 1, 2023.
Crisis Assistance applications can be taken to over a dozen Neighborhood Energy Centers or at the LIHEAP Intake Office [located at 1163 S. Broad St, Philadelphia ,PA 19147]. To locate the site nearest you or find out if you are eligible, call 215-560-1583 or visit the Pennsylvania Department of Human Services (formerly known as Pennsylvania Department of Public Welfare).
UESF
The Utility Emergency Services Fund (UESF) grant is designed to pay off the balance of a customer’s unpaid utility bill and bring it to zero. UESF depends on individuals, corporations, foundations and government agencies to help provide direct assistance to vulnerable families and sustain its operations.
Please consider supporting UESF. All donations made to Utility Emergency Services Fund are tax deductible contributions. To donate, visit https://co.clickandpledge.com/?wid=79325
How to Apply for UESF
UESF is a privately funded grant available to income-eligible customers who are behind on their utility bills. It is offered when no other federal aid is available.
The UESF grant is designed to pay off the balance of a customer’s unpaid utility bill and bring it to zero. PGW matches the amount of the UESF grant to accomplish this. If the UESF grant plus PGW’s matching amount do not meet the full balance, the customer is responsible for paying the remaining portion.
The maximum UESF grant amount is $1,500. Customers can apply for grants at designated UESF Intake Sites. Customers are eligible to apply for UESF once every two years.