In The News

PGW Now Offering Customers $90 Instant Rebate on Smart Thermostats For A Limited Time

One of the most effective ways to manage energy use and reduce costs is to use a smart or programmable thermostat

PHILADELPHIA (November 25, 2025) – This holiday season, Philadelphia Gas Works (PGW) is offering a special limited time offer for customers shopping  PGW’s online Marketplace  Starting November 25 through January 31, 2026, customers can take advantage of a $90 instant rebate when purchasing an energy-efficient smart thermostat through the PGW Marketplace at pgworks.com.

Smart thermostats are the most simple and effective way to conserve energy and reduce household energy costs. A smart thermostat can be controlled by a cell phone and includes conservation features such as motion sensors, alerts, and integration with other smart devices.

For a number of ENERGY STAR-certified products available on the Marketplace, the instant rebate covers all, or virtually all of the cost of the thermostat, not including sales tax and shipping. In addition to PGW’s rebate, some of the thermostat manufacturers may also offer their own Black Friday deals to further reduce costs. PGW Customers have a choice of devices from Google, Amazon, Ecobee, GE, Honeywell, Mysa and Copeland.

Those eligible for purchases through the Marketplace must be PGW customers and install the thermostat in a residence served by PGW for gas heating. Customers are eligible for up to three rebates and will earn $30 for second and third thermostats purchased.

For information on PGW’s Marketplace and additional energy efficiency initiatives pgworks.com/customer-care/efficiency.

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Philadelphia Gas Works to Close in Honor of Veterans Day

PHILADELPHIA (November 6, 2025) – Philadelphia Gas Works’ (PGW) offices will be closed in observance of Veterans Day on Tuesday, November 11, 2025. PGW’s 24-hour Emergency Hotline (215-235-1212) will only remain open for odor calls and gas-related emergencies.

PGW offices will resume regular business hours on Wednesday, November 12, 2025.

Customers who need to access account information or pay their bill online can log into their PGW My Account, pay by phone at 215-235-1000, or make cash payments in person at hundreds of local retailers, including Walmart, CVS, Dollar General, Family Dollar, 7-Eleven, Speedway, and Walgreens. For information, visit pgworks.com/customer-care/your-home/ways-to-pay. 

Additionally, customers can now manage their My Account from the PGW mobile app. The one-stop app is a convenient way to manage your account, monitor usage, make payments, and more! Customers can download the app for free on the Apple store or on Google Play. For information, visit pgworks.com/customer-care/your-home/ways-to-pay. 

PGW honors all military veterans who served in the United States Armed Forces. PGW is proud to have many employees and retirees who are among those veterans who selflessly served their country – to defend and protect our nation and freedoms. We appreciate their dedication and courage.

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PGW Selects Geothermal Feasibility Study Contractor For School District of Philadelphia Project

Alderson Engineering, of Southampton, PA, will conduct a feasibility study for a closed-loop geothermal system at John F. McCloskey Elementary.

(Philadelphia, Pa – October 22, 2025) – Philadelphia Gas Works (PGW) has selected Alderson Engineering to conduct a geothermal site survey and feasibility study in conjunction with the School District of Philadelphia (SDP). 

“We are eager to work with the School District of Philadelphia, and Alderson Engineering to explore ways to reduce emissions, offer cost-saving energy efficient options for customers, and sustain jobs,” said Seth Shapiro, PGW President and Chief Executive Officer. 

“This kind of partnership could become a model for future opportunities as the company expands its clean energy portfolio while also delivering on Mayor Parker’s clean and green vision of improving the quality of life of Philadelphians,” he said.

As announced in March of this year, the study will assess the viability of implementing a closed-loop geothermal system capable of supporting multiple heat pumps for heating and cooling at John F. McCloskey Elementary School (8500 Pickering Ave., Philadelphia) and the adjacent Dorothy Emanuel Recreation Center (8500 Provident Rd., Philadelphia). 

Alderson Engineering, based in Southampton, PA is a full-service Mechanical, Electrical & Plumbing and Fire Protection (MEP/FP) consulting engineering firm that has served clients across 20+ states for more than 30 years.

“We are excited to see prominent local energy providers like PGW looking to the future and becoming leaders in exploring geothermal opportunities to provide non-traditional energy services,” said Neal Babcock, Principal, Alderson Engineering. “We are looking forward to this collaborative project to continue to enhance the community.” 

PGW’s collaboration with the School District of Philadelphia supports the District’s GreenFutures Plan to provide students and staff with a well-resourced, safe, healthy, clean, and comfortable learning and working environment. The study will consider factors such as geological conditions, available space for underground bore installations, and the potential design for a decentralized geothermal unit with pumping capabilities. 

"We're excited to partner with Philadelphia Gas Works to explore the feasibility of innovative energy solutions to provide cost-savings to our District and reduce our environmental footprint," said Tony B. Watlington, Sr., Ed.D., superintendent for the School District of Philadelphia. "As we become the fastest improving, large urban school district in the nation, delivering efficient, high-quality, cost-effective operations is a priority to support accelerating academic achievement." 

PGW issued a Request for Proposals on March 17, 2025, and received applications through April 15, 2025. All were carefully reviewed before Alderson was selected.

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