In The News

PGW Launches “PGW Digs Your Design” to Promote Safety Awareness Across Philadelphia

A poster contest fueled by student creativity

PHILADELPHIA (September 22, 2026) – Safety is the top priority at Philadelphia Gas Works (PGW). This fall PGW is launching its first-ever student fleet truck signage design and art competition. Students who reside and attend school in Philadelphia are invited to help highlight the importance of safety. Safety is essential in our lives because it protects us from harm, preserves our well-being, and creates a stable foundation where we can live, work, and grow. Winning designs will be featured on PGW fleet trucks, helping spread safety messages across every neighborhood in the city. So put on your creative hard hats!

When: Submissions are open from Tuesday, September 22, 2026 – Friday, November 13, 2026

How: Philadelphia K-12 students are invited to draw and / or design a custom truck sign to be entered into the citywide competition. Submissions will be categorized with one winner selected from each grade band: K-2, 3-5, 6-8, and 9-12. Only one submission per student will be accepted. AI-generated graphics or submissions will not be considered. Copyrighted items/characters, inappropriate language or graphics, violence, or political references are prohibited under PGW’s zero-tolerance policy.

Submission Form Can Be Found Here.

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Monday, September 7, 2026: Labor Day Closure

PGW Offices and Customer Call Center to Close in Honor of Labor Day

PHILADELPHIA (September 3, 2026) - Philadelphia Gas Works' (PGW) offices and the Customer Call Center will be closed in observance of Labor Day on Monday, September 7, 2026. PGW's 24-hour Emergency Hotline will only remain open for odor calls and gas-related emergencies. PGW offices and Customer Call Center will resume regular business hours on Tuesday, September 8, 2026. Customers who need to access account information or pay their bill online can log into their PGW My Account, pay by phone at 215-235-1000, or make cash payments in person at hundreds of local retailers, including Walmart, CVS, Dollar General, Family Dollar, 7-Eleven, Dollar Tree, Speedway, and Walgreens. For information, visit pgworks.com/customer-care/your-home/ways-to-pay. Additionally, customers can now manage their My Account from the PGW mobile app. The one-stop app is a convenient way to manage your account, monitor usage, make payments, and more! Customers can download the app for free on the Apple store or on Google Play. This holiday weekend, PGW celebrates the hard work and dedication of everyone who contributes to the safe and reliable delivery of natural gas across Philadelphia. As the Labor Day weekend unofficially marks the final days of summer, PGW encourages customers, employees, and all Philadelphia residents to enjoy the long weekend safely.

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PGW Shares Progress on Low Carbon Pathways Study

PGW’s ongoing decarbonization research will shape future energy decisions

PHILADELPHIA (AUGUST 14, 2026) – Philadelphia Gas Works (PGW) held its second community engagement meeting this month to provide a progress update on its Low Carbon Pathways project and to gather public feedback on its ongoing clean energy research.  The project, which is expected to be completed by Fall 2026, is exploring long-term decarbonization pathways for future decision making while continuing to prioritize safety, affordability and reliability.  Any potential pathway PGW considers must be affordable for customers.

The Low Carbon Pathways study looks at three different scenarios that include a range of technologies including energy efficiency and weatherization, electrification, lower carbon fuels, carbon capture and storage, thermal energy networks, and more. The study will analyze and model data on downstream (after use) and upstream (before use) emissions reductions, total system costs and cost-effectiveness, and customer impacts.

"While no one can predict the future with certainty, our approach lays out a few representative pathways based on the best information we have today,” said Janelle Johnson-Grummert, Director of Sustainability at PGW. “Our goal is to compare the range of different benefits, costs, risks, and implications across these potential scenarios to help inform sound strategic decision-making. We are relying on vetted data from reputable, well-established sources, and building-in transparency and engagement throughout the process. We want our stakeholders to understand how the analysis is being developed, and we want their input to help refine it.”

Environmental Resources Management, Inc. (ERM) was competitively selected by PGW to support analytical modeling. The models are based on a methodology of:

• Data inputs from PGW including historical data and forecasted customer counts and energy usage, taking energy demand reductions from weatherization and energy efficiency technology into account.
• The Annual Energy Outlook (AEO) which is the US Energy Information Administration’s (EIA) comprehensive projection of the US energy system’s sources and consumption.  
• Potential impacts to the electric grid from increased electrification, including infrastructure, generation, and capacity costs.
• Forecasted capital expenditures and maintenance costs for customer equipment, including existing technologies and potential replacements.
• Alternative fuel options, such as renewable natural gas and hydrogen, that may become available and incorporated into PGW’s system in the future, helping to lower emissions while using existing infrastructure.

PGW’s second community engagement session provided updates and gathered comments from attendees to continue to help inform PGW’s ongoing and future work. Engagement session presentations, materials and additional information can be found at pgworks.com/sustainability.

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